All AI features are optional and require an Open AI API key to use.
HelpSpot AI takes customization to the next level by allowing you to create custom prompts tailored specifically to your brand and unique support requirements.
Custom prompts let you modify your replies in any way you can imagine. Let the AI enforce particular formatting on a specific type of request, add additional translation languages, or build out prompts to construct in-depth tutorials.
We trust HelpSpot with our most important communication—and they've made a huge difference to our business.
Teagan West, Customer Service Manager
The Silent Partner