Improved query performance for getting user avatars on the request page
HelpSpot will now guess the file extension based on mime type for attachments if a file name is not included in the headers.
Added underline button to WYSIWYG editor
We now only log the first line of the email send failure in a note to include the basic needed information. The full SMTP transaction log will still be available in helpspot.log
Bug Fixes
Fixed language file error on todayboard dashboard.
Removed unneeded sorting links when testing an Automation Rule
Fixed api-key background when in dark mode.
Fixed language file error when using the license command in the HS command-line tool.
htaccess for apache installs now has an additional line for enforcing https based on x-fowarded-proto header
Fixed issue for users in a permission group that is limited to assigned categories where their private.request.get API calls fail and return an empty result.
Ensure column is nullable for databases that do not support not-null columns with no default value (sqlsrv 2014).
Fixed read/unread state when updating to hs5
Fixed the horizontal spacing on the request page title
Fixed private api generating the list of mailboxes
Fixed system information query for SQL Server.
Fixed the portal reset password submit button label.
Improved the file permission handling of uploads.
Fixed private.document.get for s3-backed storage (Chris Fidao)
Added a form validation check when submitting a request to ensure we have all the attached docs stored on disk.
Fixed mail rule headers matching
Fixed issue with spam checking and bayesian classifier
Fixed email formatting on the password reset email
Resolved issue of LDAP auth checkbox options not staying checked
Change the order of running email through markdown until all the variable replacements have been done.
Windows Installer Updates
MySQL client used during the install process is now compatible with MySQL 8.0
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
We trust HelpSpot with our most important communication—and they've made a huge difference to our business.