Helpspot 5.0.86

Written by Ian Landsman · 06.23.2021

Enhancements

  • Add UI for alt tags on images in KB pages
  • Added ability for administrators to delete an attachment from the customer tools.

Bug Fixes

  • Fixed possible issues with attachment processing
  • Fixed issued with CID matching on email attachments
  • Fixed issue where unread icon could appear in certain edge cases with no new updates
  • Fixed bug in the loop check system
  • Fixed issue where secondary portal SAML auth would redirect to the wrong URL after authentication.
  • Fixed bugs with style image tags not attaching properly images properly
  • Fixed issue where legacy filters and automation that key off of long text custom fields could cause errors
  • Fixed issue where pdf content could be missing in attachments
  • Fixed issue where fullname was not available as a trigger variable
  • Fixed markdown processing in triggers
Image of Ian Landsman
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
Case study logo or photo

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Your customer service at scale
Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly