HelpSpot 5.2.13

Written by Ian Landsman · 08.22.2022

Enhancements

  • Added a new action to Automation Rules and Triggers that posts a webhook without the request history included.
  • Added helper files for the new windows installation process.
  • Scheduled requests and reports now have a “Quarterly” frequency option.

Fixes

  • Fixed issue where prev/next request button resulted in error when cookie “last_queue” was not set.
  • Removed the next previous buttons in the customer history where they are not needed
  • Added APP_URL to CSP portal policy to prevent resource loading issues.
  • Improved the default connect CSP policy
  • Fixed bug in email parser tags
  • Set html body on SMS messages as some SMS gateways require it.
  • Improved error handling of filters that show a count in the workspace sidebar
  • Fixed widget loading issues
  • PHP 8 compatibility fix
Image of Ian Landsman
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
Case study logo or photo

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Your customer service at scale
Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly