HelpSpot 5.4.10

Written by Ian Landsman · 06.06.2024

Enhancements

  • Added a new Staff Reassignment report. This report displays the number of reassignment actions that each staff member has completed for a given time period. This report can be helpful in accurately tracking triaging work done by staff.

Bug Fixes

  • Fixed issue where new full text indexes could not be created on SQL Server installations that were upgraded from HelpSpot v4.x.x.
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Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
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