HelpSpot v5.5.5
Written by Ian Landsman · 01.30.2025
Breaking Changes
HelpSpot 5.5.0 had breaking changes. If you are upgrading from a earlier version please review the HelpSpot 5.5.0 release notes.
Bug Fixes
- Fixed and issue with the customer tools page that prevented the deletion of records from that page.
- Refactored the assignment of categories to staff members to make it more fault tolerant.
- Fixed a bug that with Microsoft mailboxes that caused requests with attachments over 150MB (Microsoft’s per-email limit) to not properly capture this error in the Request History.
- Fixed rare error with relative date range calculation.
- Added validation to custom SMTP settings on Oauth mailboxes.
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
