HelpSpot v5.5.6

Written by Ian Landsman · 02.05.2025

Breaking Changes

HelpSpot 5.5.0 had breaking changes. If you are upgrading from a earlier version please review the HelpSpot 5.5.0 release notes.

Bug Fixes

  • Fixed API error when retrieving attachments.
  • Reoccurring requests are now required to have a message body and validated.
  • Add additional validation to outbound email addresses to prevent RFC errors.
  • Fixed database query type errors when installing HelpSpot on windows with SQL Server.
  • Fixed issue where saving a report would not redirect you back to the saved report.
  • Added additional Live Lookup help text and documentation.
  • Added better error messages when trying to send an attachment that is too large for the Microsoft and Google APIs.
  • Fixed error where some saved reports could not be exported as CSVs
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Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
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