Version 4.0.25
Written by Ian Landsman · 02.12.2021
Enhancement
- Multiple triggers will test result of previous trigger ran rather than original data
Bug Fixes
- Fixed missing ##name## replacement in the notify staff on a request email.
- Fixed incorrect message that said “Opened via Portal” when a customer reopened a request through replying by email.
- Fixed a bug when updating from HelpSpot 3 to HelpSpot 4 where a MySQL databaes connection may be made incorrectly, resulting in an error during update
- Fixed bug where converting request to public or private note would result in raw HTML being displayed
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
