Version 4.5.4

Written by Ian Landsman · 02.12.2021

Improvements

  • Windows install wizard backs up Apache configuration for customers who have customized their apache2/conf/httpd.conf file
  • Windows installer runs a last update procedure via a background command, removing the need for customers to click through a web interface on updates and improving reliability of expensive database operations during an update. Effective when updating to HelpSpot 4.5.4+ (from any previous version).

Bug Fixes

  • Fixed an issue where customers using MySQL 5.7 (or earlier versions with strict mode on) received an error while updating HelpSpot related to adding a new LONGTEXT column with a default string value
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Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
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