Version 4.5.5
Written by Ian Landsman · 02.12.2021
Bug Fixes
- Resolved round-robin issue where OOO user caused round robin to not cycle through all staffers
- Fixed display issue with the color picker when editing custom fields.
- Fixed issue where drill down fields could have extra space.
- Fixed issue where reattaching could throw an error.
- Added validation to the email field when creating requests.
- Added save draft feature to the
wysiwyg editor. - Resolved edge case where inactive staff’s reply to their own request would show as from staff.
- Updated wysiwyg editor configuration instructions
- Resolved issue where drafts from one request could be populated into the editor for a new request.
- Added error logging to custom field creation.
- Fixed display issue where long field names were not properly handled in the matrix report.
- Quoted message history items are now appended instead of replacing the editor content.
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
