Version 4.5.8

Written by Ian Landsman · 02.12.2021

Bug Fixes

  • Adjust the local storage when creating requests to prevent it from repopulating on the next request.
  • Improved email validation on the request page and ensure the WYSIWYG keeps formatting on failed validation
  • When a request is closed prevent pinning/unpinning notes.
  • Fixed JS error on holiday hours setup.
  • Adjusted the wording when deleting KB attachments
  • Fixed tLog serialization error when updating from HelpSpot 3
  • Fixed “/” in file names of attachments causing download errors

Enhancements

  • Email account passwords are now hidden on setup pages
Image of Ian Landsman
Ian Landsman
Ian founded HelpSpot in 2005 with the goal of making every interaction with your customers simple and efficient.
Case study logo or photo

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Your customer service at scale
Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly