Help Desk Software Optimized for Real Estate Agencies and MLS Services

Modern real estate is an email first endeavor. HelpSpot makes sure those emails are organized and managed efficiently through a shared inbox so that nothing falls through the cracks.

Help desk software trusted by real estate agencies since 2005

No Bloat Help Desk Software For Real Estate

We include everything you need to get your job done and nothing you don't so that your team and your budget can stay small and agile.

Shared Inbox

No more confusion. Your team can easily manage any amount of email from any number of mailboxes.

Deep Reporting

Use data and analytics to measure and improve your customer experience.

Knowledge Management

Integrated documentation and customer portals make customer self service a reality.

Single Assignment

Every ticket has exactly one owner so you'll never hear "I thought you were working on it" again.

Custom Fields

HelpSpot's custom fields let you collect any data in just the way you need it.

How Real Estate Agencies Use HelpSpot

Real estate agents and MLS services around the world utilize HelpSpot to manage their first contacts. Beyond that, HelpSpot can extend into back office uses such as IT help desk, HR, maintenance, and more.

HelpSpot starts at just $699/year. One price for *everything* we offer including optional hosting. Want to learn more about how HelpSpot works? Review all our features.

We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

Read the case study

Your customer service at scale

Amplify your support with HelpSpot: the streamlined
solution for scaling customer service effortlessly

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