Recurring Tickets
Create new help desk tickets on a schedule.
Use any saved response as the basis for your recurring tickets.
Recurring tickets are perfect for creating process-oriented tickets such as checking disk backups weekly, checking fire extinguishers monthly, or anything else you want to assign to a staff member on a schedule.
Recurring tickets are perfect for creating process-oriented tickets such as checking disk backups weekly, checking fire extinguishers monthly, or anything else you want to assign to a staff member on a schedule.
