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HelpSpot Blog :
Inside HelpSpot

15
Feb
HelpSpot for Admins Webinar
3
Jan
HelpSpot’s Email Parser: How To Unlock Hidden Potential In Automated Emails
20
Dec
Your Guide to Using HelpSpot: Recap of Our HelpSpot 101 Webinar
1
Nov
Maximize Your HelpSpot Usage: 5 Powerful Features to Revisit
21
Apr
HelpSpot Onboard: Your Path to a Streamlined Help Desk Experience
30
Jul
Adding Public History to HelpSpot Emails
18
Mar
Using HelpSpot While Moving to Remote Work
2
Jan
Automatically Subscribing and Unsubscribing Users
13
Nov
HelpSpot Mobile App Update
18
May
Tools in HelpSpot to Prepare for GDPR
17
Apr
Introduction to Customizing Email Templates
4
Apr
New Training – Building a Knowledge Base and Responses
1
Feb
Voice of the Customer: The Treasure Hidden in Customer Support Tickets
19
Dec
Building a Followup Automation in HelpSpot
27
Nov
New Feature: Adding a Subject Line and CC Email Addresses to the Portal
9
May
Integrating HelpSpot with Microsoft Power BI Reporting Tools
4
Apr
3 Ways to Merge Requests In HelpSpot
22
Mar
Use Reporting Tags to Make Your Request Data Richer
1
Mar
Request History Views
20
Feb
Getting Started With Business Hours In HelpSpot
13
Feb
New HelpSpot Training Videos
23
Jan
Spam Filter Whitelists and Blacklists
3
Jan
Custom Request Status Setup
14
Nov
Knowledge Base Organization Techniques
17
Oct
5 Things You Didn’t Know the HelpSpot Text Editor Could Do
27
Sep
Clever Ways to Escalate Your Support Request
25
Aug
Limiting Team Permissions in HelpSpot
13
Jun
Auto Closing Requests in HelpSpot
16
May
Getting Start With The HelpSpot – Zapier(Beta) Integration
14
Apr
What To Do When You are Out of the Office
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We trust HelpSpot with our most important communication—and they've made a huge difference to our business.

Teagan West, Customer Service Manager

The Silent Partner

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